Support Services Manager/Change Manager

Support Services Manager/Change Manager
Location: London/Hybrid
Salary: £53,850 - £80,760
Contract: 12 months fixed term (minimum)


About Us:
Join a dynamic and innovative team within the newly formed Systems Alliance, where you’ll play a key role in driving collaboration and operational excellence across the project. We’re looking for a Support Services Manager/Change Manager who is passionate about effective governance and stakeholder engagement in a public sector environment.

Key Responsibilities:

• Lead the development and management of the Alliance Business Plan, Governance Plan, Management Plan, and Collaboration Development and Support Plan.
• Foster collaboration among alliance contractors to ensure effective coordination of programs, aligning with cost and schedule targets.
• Drive best practices and enhance project management and change management capabilities across the organisation.
• Develop and implement operating models to optimise project outcomes.
• Communicate complex information clearly, both verbally and in writing, to diverse stakeholders.
• Identify problems and develop effective solutions while managing multiple workstreams and stakeholder demands.
• Track business performance against KPIs, providing insightful reports to senior stakeholders.

Key Requirements:

• Strong project management and change management skills, particularly in HR and finance.
• In-depth knowledge of public sector operations and governance frameworks.
• Experience in leading and managing teams across functions to achieve complex objectives.
• Proficiency in project lifecycle management, including planning, procurement, and implementation.
• Excellent interpersonal communication skills, with the ability to influence stakeholders in ambiguous situations.
• Proven track record in developing and managing business processes within large corporate environments.

For more information on this role please contact me.